Terms & Conditions

Last Updated: 2026

1. Acceptance of Terms

By accessing and using CallTelePlans' consultancy services, website, and related platforms, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

CallTelePlans provides independent paid consultancy services for telecom providers and plans. Our services include:

Assessment of your telecom needs
Research and comparison of available options
Personalized recommendations
Guidance on selecting suitable plans
Support throughout the implementation process

3. Paid Consultancy Service

Important: CallTelePlans provides PAID consultancy services. Consultation fees and pricing will be discussed and agreed upon before services are provided. Services are advisory only, and you remain responsible for all final decisions.

4. User Responsibilities

As a user of our services, you agree to:

Provide accurate and truthful information
Use our services lawfully and ethically
Not use our services to violate any laws or regulations
Not attempt to gain unauthorized access to our systems
Not harass, abuse, or threaten our staff members
Respect intellectual property rights

5. Service Fees & Payment

Consultation fees will be quoted upon initial contact
Payment terms will be clearly outlined in your service agreement
Fees are non-refundable once services have been provided
We accept various payment methods as specified in your agreement
Late payment may result in suspension of services

6. Disclaimer of Warranties

CallTelePlans provides services on an "as-is" basis. We do not guarantee:

That recommendations will result in specific savings
Uninterrupted service or error-free advice
That telecom providers will approve your applications
Specific performance or outcomes

7. Limitation of Liability

CallTelePlans shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to our services, including but not limited to loss of profits, business interruption, or data loss.

8. Confidentiality

We maintain strict confidentiality regarding client information. However, we are not responsible for information security breaches caused by circumstances beyond our reasonable control.

9. Term and Termination

Consultancy services commence upon agreement and payment
Either party may terminate services with written notice
Upon termination, fees paid are non-refundable unless otherwise agreed
We reserve the right to terminate services for non-payment or breach

10. Independent Advisor Status

Note: CallTelePlans is an independent, unregistered telecom advisor. We are not regulated by the Financial Conduct Authority (FCA). We provide advisory services only. We are not a telecom provider and do not offer direct services.

11. No Banking Information

We NEVER ask for or store banking details, credit card information, or sensitive financial data. All arrangements are made directly between you and the telecom providers you choose.

12. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of CallTelePlans or its content suppliers and is protected by international copyright laws. You may not reproduce or distribute our content without permission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Use them at your own risk.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of UK courts.

15. Consumer Protection

You have consumer rights under UK law. For more information, please visit:

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of modified terms.

17. Entire Agreement

These Terms & Conditions, along with your service agreement and privacy policy, constitute the entire agreement between you and CallTelePlans regarding our services.

18. Contact & Disputes

If you have questions or wish to lodge a complaint:

Email: support@callteleplans.online
Phone: 0808 502 2233
Website: www.callteleplans.online

19. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in effect.

20. Waiver

Failure to enforce any right or provision shall not constitute a waiver of such right or provision.